Frequently asked questions

Can't find the answer to a question you have? Please read this page and see if it answers it, if not then feel free to send us a message here

How long will I have to wait for my suit to be finished?

A partial with shoulder length paws can take up to two weeks, but that's not including shipping! If you live in any country bar the UK then it can take an additional 4 days to arrive. Please be aware there is a waiting list for orders and you should check this page for more details.

How do I pay you?

Payment is currently only through paypal for international customers. Bank transfers are accepted if you are from the UK

Do you have payment plans?

A 25% deposit is required to secure your commission however you can pay the full price upfront.  Please note we will not ship your order until full payment is received.

Where do you ship to?

We ship to anywhere, please be aware that there are postage charges which will be included in your quote.

What's a reference and why do I need one?

References are pictures of your character, they are needed as they help us to ensure you get exactly what you're paying for. However if you want something simple such as a white wolf with green eyes then it's not really needed.

Where do you buy your fur from?

We buy and import our fur from America via fabric.com or fursuitsupplies.com